A few minutes here changes everything your clients see, from their programmes to the emails you send.
Your logo and colours
Go to Account, then Customise, and open the Brand & Design tab. Your colours and logo appear on the client portal, where clients open their programmes, forms and your booking page, and in the emails they receive. Team admins can apply the same branding to everyone with Enable master account branding. See Configuring Branding and Styles.
Your bio
Go to Account, then Account & Organisation, and add your biography and a photo in Settings, so clients know who sent their programme. See Creating a User Bio.
Where client replies go
Go to Account, then Settings, then Preferences, and check the Reply to for Emailed Exercise Prescriptions setting so clients can reply to you directly. Leaving it on also helps your programmes stay out of spam folders. See Setting a Reply Address for Exercise Programmes.
The emails your clients receive
In Account, then Customise, the Communications section lets you rewrite the email that goes out with each programme and set up automatic emails, such as when a programme ends. You can add links to forms and outcome measures too. See Customising Client Emails and automating Communication.
Letters, reminders and notifications
Write GP letters, referral letters and other correspondence from your own templates, and keep them on the client’s record. See Creating and Managing Correspondence in Rehab Guru.
If you use Bookings & Payments, appointment confirmations and reminders can go out on WhatsApp at no extra cost. Each client needs a mobile number in their details. See WhatsApp Appointment Reminders and Marketing Communications.
Choose which notifications you receive, including a copy of every programme you send, in Account, then Account & Organisation, then Settings, then Notifications. See Setting Notification Preferences.