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See How Your Clients Are Getting On

Turn on client reporting, set programme timeframes and spot who needs a nudge.

Written by Cloudia Barr

Rehab Guru can show you whether clients are doing their exercises and how they are feeling, so you can step in early rather than finding out at the next appointment.

1. Turn on client reporting when you send

In the Publish drawer, go to How is it delivered?, open Client reporting and turn on the toggle. Choose what the client reports, such as Pain, RPE, Fatigue or Sleep quality, and how often: every exercise, every session, every day or every week. If you use the same combination often, save it as a preset.

2. Set how often and for how long

In the When do they do it? step, turn on Programme duration. The frequency you set is what compliance is measured against, and you can choose what happens when the programme ends, for example asking the client to get back in touch.

3. Check in on your clients

  • On a client’s profile, open Prescriptions, click the three dots next to a programme and choose View Prescription Results to see their compliance and symptom graphs.

  • Open Reporting on the client’s profile to see their outcome data, adherence and physical tests over time.

  • On the Clients page, use the Reporting filter to find everyone below a compliance or completion level, or reporting high symptoms, so you know who needs a nudge.

For team admins

The Dashboard and Analytics pages show appointments, cancellations, revenue, treatment notes still to complete and how each practitioner is doing. See Analytics & Data Dashboard.

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