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Introducing the New Booking Portal – Features & Upgrade Guide

Learn what’s new in Rehab Guru’s upgraded booking portal and how to switch in minutes without losing any data.

Simon Taylor avatar
Written by Simon Taylor
Updated over a week ago

1. Overview

We have completely rebuilt the Rehab Guru booking portal and it is now on general release. The upgrade is free, backwards-compatible, and brings faster, simpler booking for your clients.

From 20 July all links that still point to the old portal will be automatically redirected. We nevertheless recommend switching your URLs now so that you can make full use of the new features straight away.

2. What’s new?

New capability

What it means for you & your clients

Practitioner selector

Clients can choose who they want to see before they pick an appointment type.

Location selection

Clients can choose the location they wish to visit in the first part of the booking process

Single-click appointment type filter

Fewer steps = faster bookings, especially on mobile.

Class & class-block booking

Sell blocks of classes without work-arounds.

Global appointment types

Create once, reuse across multiple locations or practitioners.

Mobile friendly

Works seamlessly across web and mobile with an improved user experience for your patients.

3. What stays the same?

  • Your appointment types, classes and availability settings are unchanged.

  • All staff log-ins, confirmations, reminders and integrations still work.

  • Client records, exceptions and booking windows all remain the same.

4. How to upgrade in less than five minutes

Step

Action

1

Visit the Appointments > URLs and Embeds and copy your new booking URLs and iframe codes.

2

The new codes simply replace the sub-domain app.rehabguru.com with bookings.rehabguru.com. So, if preferred you can just update the app for bookings in your URLs and leave everything exactly as it is.

3

Save or republish your page/e-mail.

4

Test the new link. You should see the modern portal with your logo and colours.

Tip for embedded forms (iFrames)
If your website platform enforces an “allowed domain” list, make sure that bookings.rehabguru.com is whitelisted. See our Wix-specific instructions https://support.rehabguru.com/en/articles/11769627-embedding-the-booking-portal-into-a-wix-website.

5. Frequently asked questions

Do I need to recreate appointment types?
No – everything is already there.

Will clients lose future bookings?
Not at all. Existing bookings appear in the new portal automatically.

Can I switch back?
From 20 July the classic portal will redirect permanently, so now is the best time to move.

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