What is the BCP Integration?
The Better Clinician Project (BCP) integration allows you to connect your BCP and Rehab Guru subscriptions for exclusive benefits:
Rehab Guru subscribers can get complimentary access to BCP courses and resources
BCP subscribers can receive significant discounts on Rehab Guru subscriptions
This integration helps you maximise the value of both platforms while streamlining your professional development and practice management.
Who Can Use This Integration?
Requirements
You must be the subscription owner (not a team member)
You need an active subscription on at least one platform
You must use the same email address for both accounts
Connection Options
Option 1: Rehab Guru → BCP
You have an active Rehab Guru subscription
You want to full access BCP courses and content
Available for both monthly and annual RG subscribers
Option 2: BCP → Rehab Guru
You have an active BCP subscription
You want full access to Rehab Guru's exercise library
Optionally add additional services such as appointment bookings, patient forms and treatment notes.
Connecting Your Subscriptions
For Rehab Guru Subscribers (Getting BCP Access)
Navigate to Integration Settings
Go to Account > Integrations
Look for the "Better Clinician Project" section
Start the Connection Process
Click "Connect to BCP"
Choose Existing Rehab Guru Subscriber
Click Create/Connect BCP Account
Access Your BCP Content
You'll receive an email with login instructions
Your BCP account will be activated within a few minutes
Use the same email address to log into the BCP platform
For BCP Subscribers (Getting RG Discount)
Navigate to Integration Settings
Go to Account > Integrations
Find the "Better Clinician Project" section
Connect Your BCP Subscription
Click "Connect Existing BCP Subscription"
The system will verify your BCP subscription status
Complete Your Setup
If you're new to RG: You'll get a 30-day free trial, then your discount applies
If you have an active RG subscription: The discount applies immediately
If you had a previous RG subscription: You'll get a 14-day trial to reactivate
Re-Connecting Your Integration
If You Previously Disconnected
Don't worry! You can easily reconnect your BCP integration:
Navigate back to Integration Settings
Go to Account > Integrations
Find the BCP section
Reconnect Your Accounts
Click the connection button for your scenario
The system will detect your previous connection
Your benefits will be restored automatically
Verify Your Access
Check that your integration status shows as "Connected"
Test access to your benefits (BCP content or RG discount)
Common Re-Connection Scenarios
You still have access on both platforms: Reconnection will update your settings
You disconnected but kept your benefits: The integration will be restored
You need to reactivate dormant benefits: Contact support for assistance
Understanding Your Benefits
Rehab Guru → BCP Benefits
Full access to BCP course library
Monthly or annual content based on your RG subscription
Automatic renewal as long as your RG subscription is active
BCP → Rehab Guru Benefits
£10 monthly discount (for BCP monthly subscribers)
£100 annual discount (for BCP annual subscribers)
Free trial period if you're new to Rehab Guru
The discount applies automatically to your billing
The discount is appled to the Base Plans only (not addons)
Managing Your Integration
Viewing Integration Status
Go to Account > Integrations
Check the BCP section for:
Connection status (Connected/Disconnected)
Benefits active (BCP Access/RG Discount)
Last updated date
Subscription types linked
Updating Your Connection
Changing subscription types: Disconnect and reconnect with new preferences
Updating billing: Changes sync automatically between platforms
Email address changes: Update on both platforms to maintain connection
Troubleshooting Common Issues
"You already have access" Error
If you see this message when trying to connect:
Check your current access
Try logging into BCP with your email
Verify if you already have the content you're trying to access
Clear and reconnect
This usually means you have a previous connection
The system will allow reconnection and update your settings
Your access will be maintained
Contact support if needed
If you can't access content you should have
If reconnection doesn't resolve the issue
Team Member Restrictions
If you get a "team member" error:
Only the subscription owner can connect BCP integration
Team members cannot set up the connection
Billing and Discount Issues
If your BCP discount isn't applying:
Verify your BCP subscription is active
Check your BCP account status
Ensure your subscription hasn't expired
Check integration status
Go to Account > Integrations
Verify BCP shows as "Connected"
Review your next invoice
Discounts apply to future billing cycles
Check Account > Subscription > Billing History for confirmation
Connection Fails
If the integration won't connect:
Verify your email addresses match
Use the same email for both RG and BCP accounts
Update email addresses if they differ
Check subscription status
Ensure you have active subscriptions on the required platform
Expired subscriptions may prevent connection
Clear browser cache
Log out and back in
Try a different browser or incognito mode
Disconnecting Your Integration
When You Might Disconnect
Changing subscription types or plans
No longer needing the integration benefits
Switching to a different email address
Troubleshooting connection issues
How to Disconnect
Navigate to Integration Settings
Go to Account > Integrations
Find the BCP section
Disconnect Your Integration
Click "Disconnect BCP"
Confirm the disconnection
What Happens Next
BCP access will be removed (for RG → BCP connections)
RG discounts will be removed (for BCP → RG connections)
You can reconnect at any time
Important Notes
Disconnecting doesn't cancel your primary subscription on either platform
You can reconnect anytime to restore benefits
Billing changes may take 1-2 billing cycles to reflect
Contact support if you need help with the disconnection process
Billing and Subscription Changes
How Integration Affects Billing
For RG → BCP connections:
Your RG subscription continues as normal
BCP access is complimentary
No additional charges apply
For BCP → RG connections:
Your BCP subscription continues as normal
RG subscription gets automatic discount
Discounts appear on your RG invoices
Subscription Cancellations
If you cancel your RG subscription:
BCP access will be automatically removed
No action needed from you
If you cancel your BCP subscription:
RG discounts will be automatically removed
Your RG subscription continues at regular price
Viewing Integration-Related Billing
For RG charges: Go to Account > Subscription > Billing History
For BCP charges: Check your BCP account billing section
Discount verification: Look for "BCP Discount" line items on RG invoices
Getting Support
Before Contacting Support
Check your subscription status on both platforms
Verify your email addresses match between accounts
Try disconnecting and reconnecting the integration
Check if you're the subscription owner (not a team member)
When to Contact Support
Integration won't connect after multiple attempts
You can't access benefits you should have
Billing discounts aren't applying correctly
You need help with complex account situations
What to Include in Support Requests
Your email address used for both accounts
Screenshots of any error messages
Your subscription types on both platforms
Description of what you're trying to achieve
Frequently Asked Questions
Can team members use the BCP integration?
Only subscription owners can set up the integration. However, depending on your team setup, members may be able to access shared BCP content once the integration is connected.
What can I get on Rehab Guru for my BCP discount?
You will get a discount code for £10 or £100, depending on whether you are a monthly or annual subscriber. This discount will be applied to all invoices (yes, every month or year) for which you are a BCP member. So, what does this get you - well, that is enough discount to give you a FREE Rehab Guru pro subscription which covers all our exercise prescription tools, including the following:
Access to a 6000+ exercise library
Customised branding on all exercises
Unlimited clients
Unlimited prescriptions
Free client app
Outcome data tracking / remote monitoring tools
What happens if I change my email address?
You'll need to update your email on both platforms and may need to reconnect the integration. Contact support if you need assistance with this process.
Can I have both monthly and annual subscriptions connected?
You can only connect one subscription type at a time. If you want to change types, disconnect your current integration and reconnect with the new subscription type.
Do discounts apply immediately?
For active subscriptions: Discounts typically apply to the next billing cycle
For new subscriptions: Discounts apply immediately to trials and first billing
For reactivated subscriptions: Discounts apply to the reactivation billing
What if my BCP or RG subscription expires?
The integration will automatically disconnect when subscriptions expire. Benefits will be removed, but you can reconnect once you renew your subscriptions.
Need more help? Contact our support team with any questions about the BCP integration. We're here to help you get the most out of both platforms!