Follow these steps to cancel or pause your subscription in Rehab Guru:
Accessing Subscription Settings
Navigate to Account>Account & Organisation>Subscription.
Click on Add or manage payment method.
Selecting Add or manage payment method on the Subscription page
Cancelling or Pausing the Subscription
In the Manage Subscriptions window, select your current subscription.
Selecting your subscription to manage it
You will be given the option to either Pause Subscription or Cancel Subscription.
Cancelling your subscription will stop access to the platform. Consider pausing if you may return in the future, for example if you take the same months off each year.
Additionally, before cancelling, consider exporting any important data. Navigate to Account>Export and download client information you wish to retain. This ensures you have a record of necessary details before losing access.
If you are a free trial user and have not entered payment details, your subscription will expire automatically at the end of the trial period, and no action is needed.
Choosing to pause or cancel the subscription
Once you have made your selection, confirm your choice, and the action will be applied to your subscription.
Reactivating your Subscription
If you would like to reactivate your Rehab Guru subscription after pausing or cancelling it, you should be able to simply log back in to your account and manage it from there.
Navigate to Account>Account & Organisation>Subscription, and select Add or manage payment method, where you can input your Account Information, Billing Address and Payment Methods. You can also manage your Add-ons and Subscription plan in View/Change Subscription.