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Connecting Cliniko
Connecting Cliniko

Learn how to integrate Cliniko with Rehab Guru to streamline client management and exercise prescription uploads.

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Written by Kerry Lummus
Updated this week

Connecting Cliniko to Rehab Guru allows users to easily manage client records, share notes, and upload exercise prescriptions directly to Cliniko patient files. Follow these steps to set up the integration and streamline your workflow.

Step 1: Setting up the Cliniko Integration

  • Navigate to Integrations
    In Rehab Guru, go to Account > Integration and select Cliniko. You will need your Cliniko API Key and subdomain.

  • Get your API Key in Cliniko

  • In your Cliniko account, go to My Info.

  • Scroll to API Key and click Add an API Key.

  • Name the key “RehabGuru,” then click Copy next to the API Key and Done.

  • Enter the API Key and Subdomain in Rehab Guru

  • Paste your API Key in the Credentials box in Rehab Guru.

  • For your Subdomain, return to the Cliniko login URL and copy the text before “.cliniko.com” (e.g., “rehab-guru.au1”).

  • Paste this into the subdomain field in Rehab Guru.

Entering Cliniko API Key and Subdomain in Rehab Guru

  • Cliniko Template ID (Optional)

  • Practitioners (non-admin users) may need a Template ID. Contact your Cliniko Administrator for this ID, or locate it in the Treatment Notes section of their Cliniko Settings once they have assigned a test prescription. The Template is created the first time you assign an exercise programme, so this step is required before the template will show on the administrator's Notes Template page in Cliniko.

  • Connect
    Click Connect to establish the integration.

Step 2: Enabling Cliniko and Rehab Guru as connected Apps

  • In Cliniko

  • Go to Settings > Integrations and scroll to Connected Patient Apps.

  • Enter “RehabGuru” for the App Name.

  • For the App URL, input app.rehabguru.com/patient-cliniko, then click Save.

Setting up Rehab Guru as a connected app in Cliniko

  • Client Record Navigation
    Once linked, Cliniko will display an Open in Rehab Guru option in client records, allowing you to access the Rehab Guru profile directly from Cliniko.

Step 3: Uploading Exercise Programmes and Treatment Notes to Cliniko

  • Access a Cliniko Client in Rehab Guru

  • In Rehab Guru, go to Search Cliniko and enter the client’s name.

  • Click Import to bring the client data into Rehab Guru.

  • Assigning Exercise Programs

  • Choose the client and set up the exercise program in Rehab Guru.

  • Select Write to Notes to send the exercise program directly to the Cliniko client record.

Assigning an exercise program to Cliniko client record

  • Automate Uploading Prescriptions

  • For automatic uploads, go to Account > Preferences in Rehab Guru and enable Write Prescription to Integrated Notes.

  • Choose the default prescription status: Draft or Final.

Additional Notes for Practitioners (Non-Admins)

If you’re not an admin in Cliniko, you may need to enter a Template ID to complete the integration.

  • Finding the Template ID

  • Your admin can provide the Exercise Prescription Treatment Note template ID or you can locate it in the Treatment Notes.

  • Entering the Template ID in Rehab Guru

  • During the Cliniko setup in Rehab Guru, input the Template ID in the designated field.

Integrating Cliniko with Rehab Guru simplifies your workflow, enabling seamless communication between client records, exercise prescriptions, and treatment notes across both platforms. This setup ensures all client information is centralised and easy to manage.

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