Background
Apple forces Apps in its AppStore to use its own in-app payment system, so Rehab Guru has no choice but to offer an in-app payment in our mobile app. Unfortunately, this lacks flexibility in terms of providing trials, add-ons, coupons,
and refunds.
Migrating your Subscription to Rehab Guru
You can follow these steps to move across to a flexible subscription.
Please open a ticket with [email protected] informing our team that you will migrate. This will allow us to set up your subscription quickly and ensure you're given an appropriate free trial.
Please include the following preferences when you email our team:
Pay monthly or annually
Any addons you wish to have applied to your subscription (i.e. Bookings, Notes and Forms etc).
We will ask you to cancel your Apple subscription when we receive your request.
Cancelling your Apple subscription
On your iOS device, navigate Settings > Apple Account > Subscriptions
Tap on Rehab Guru and then Tap Cancel Subscription.
Once this has been done, let the Rehab Guru team know by replying to the support ticket from above.