We’re excited to introduce a major upgrade to your diary management tools: Ad hoc appointment rules and flexible booking windows. These new capabilities give you granular control over your availability - perfect for one-off clinics, temporary schedule changes, and those last-minute gaps you want clients to book into.
What Are Ad Hoc Appointment Rules?
Ad hoc appointment rules let you define exactly when you want to be available without altering your recurring weekly schedule. Instead of editing your standard hours, you can create standalone rules for specific dates or time periods. This makes it easy to:
Add a short-term clinic or special session
Adjust availability for holidays or personal commitments
Open up short-notice appointment windows
These rules work alongside your existing recurring schedule, giving you full flexibility without the risk of accidental conflicts.
How to add Ad-hoc Appointment Rules
Step 1: Accessing the Appointment Settings
Navigate to the Account page and select Appointments from the left toolbar.
Step 2: Creating a new Ad-hoc Appointment Rule
To create a new appointment rule, click on Appointment Rules.
Click on the Add Appointment Hours button.
Adding Appointment Hours
Step 3: Complete relevant details for the Single Appointment (Ad-hoc) Hours
Navigate to the Single tab to create your Ad-hoc appointment rule.
Complete relevant details for the single appointment window, including date, time, location(s) where the rule applies, appointment type (or leave blank to allow all appointment types).
Select Save Window to save the appointment window.
Complete relevant details for the Single Appointment (Ad-hoc) Hours
You will now see the single appointment window under Appointment Rules. You can use the toggle to display only the Single appointment rules.
Using the toggle to display only Single Appointment Windows.
Instant Updates to Your Booking Page
As soon as you save an ad hoc rule or custom slot, your public booking page updates automatically. Clients only see the availability you actively choose to offer - nothing more, nothing less. This reduces administrative overhead, keeps your schedule clean, and prevents unwanted bookings outside your intended hours.
A More Flexible Way to Manage Your Time
With ad hoc appointment rules and flexible booking windows, your diary adapts to the way you work - not the other way around. Whether you’re planning ahead or reacting to last-minute changes, the system allows you to maintain complete control with minimal effort.